Warranty and Policy

Crowd Control | Crowd Control Barrier | Retractable Barrier | Safety Barrier

Crowd Control | Crowd Control Barrier | Retractable Barrier | Safety Barrier

Welcome to Crowd Control Center, where you can find the solution for your crowd control needs. We are a group of crowd control experts, specialized in crowd control products with years of experience. Crowd Control Center is designed to save your time and money, our interest is to offer superior shopping experience, fast delivery, and quality service.  Our goal is to present the highest quality solution with competitive pricing to our most valuable customers. Shop with us and you will find out why Crowd Control Center is your crowd control solution!!!

Terms & Conditions

PLEASE READ THE FOLLOWING CROWDCONTROLCENTER TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING OR PURCHASING FROM THIS WEBSITE. All users of this site agree that purchase from or access to or use of this site is subject to the following terms and conditions and other laws. If you do not agree, please do not use or purchase from this website.

Payment Check Out Options

CrowdControlCenter.com accepts the following payment types: All major credit card VISA, MasterCard, American Express, Discover and Paypal.  Products will be shipped only when the transaction is approved and completed by the appropriate credit card company.

Federal Sales Tax Policy

CrowdControlCenter.com collects sales tax only on the deliveries within California. Any deliveries outside of California, you are responsible for all taxes that are required within your state, city or federal government. If you are tax exempt and please contact our specialist to provide all necessary information in advance, it is your responsibility to notify us before authorizing shipment.

Shipping Policy

You can trust your orders will be quickly processed and safely delivered to the front of your door.  Order placed before 3 pm Pacific Standard Time will be shipped out the same day on all stock items and order receives on weekends and holidays, will be ship on the following business day. 

Any undeliverable package return to our warehouse via courier with several attempts due to recipient personal reason such as not at home or out of town, any additional shipping charges for re-delivery will be buyer’s responsibility. 

CrowdControlCenter.com uses major carriers that best suits for your order such as USPS and FedEx ground for most of our deliveries.  However, some order quantities might require freight service as alternative for the shipment at Crowd Control Center’s choice.  If you have any questions, please contact our friendly crowd control experts for more information.

All lead-time that is quoted either by Crowd Control Center or by the freight company, apply on business days ONLY.  The definition of business day is define as hours when most businesses are in operation, in our case is Monday – Friday from 9:00 AM to 6:00 PM. Weekends, holidays or any schedule closing dates, do not consider as business day.  Shipping cost is subject to review and change prior to the actual shipment.  Any change occurs that is different from the initial freight quote will notify the buyer. 

Product Damage Policy

Inspect all packages upon delivery.  Contact Crowd Control Center within 5 business days from the day of delivery to report any damage issue. Pictures of damage proof will be needed for all return, exchange or replacement process.  

Note: Any damage is report after the time frame, Crowd Control Center cannot guarantee to provide the full replacement on the damage products. 

Return Policy

Crowd Control Center accepts your return if you are dissatisfied with your order for any reason within 30 days starting from the date when product is received. All return will subject to a 20% of restocking fee on the merchandise & buyers are responsible for returned shipping back to Crowd Control Center unless return are result by CrowdControlCenter's fault.  Return products will need to be at its original resellable condition that Crowd Control Center has sent out, otherwise the refund will not be credited.  Any refunds for items returned will be credited with the same payment type made from the original purchase. 

Contact Information

Any claims for damaged order, missing items or just a simple dissatisfaction of Crowd Control Products, here are the instructions to get you taking care: 

  • Simply contact Crowd Control Center by phone 888-521-1365 or email at sales@crowdcontrolcenter.com
  • Provide contact information, purchase order number or CCC invoice number, date of purchase, product type and product operation issue
  • Our friendly customer service representative can generally address the issue same day without delay
  • Proof of defect or damage pictures of the product failure or damages
  • If you are directed to return the product due to damage, you must package the product(s) from damage, you will clearly display the assigned RMA number on the package and you will be required to return the product
    freight pre-paid to the Crowd Control Center for repair or replacement
  • All unauthorized product returns will be refused and returned back to sender at the senders cost with no exception!!!

Order Cancellation Policy

Any order cancellation before the shipment takes place will not be charge for restocking fee.  All cancellation must be requested by PHONE with a cancellation number in order to complete the full cancellation process with full refund if the shipment has not been shipped.  Any cancellation request after the shipment takes place will be subject to Return Policy rule as indicated above.  Any special order, custom built or built to order products cannot be cancelled.  

Warranty Information

CrowdControlCenter.com offers all of our products with one year standard free from defects in material and workmanship from the date of shipment. The warranty is void if damage is due to improper installation, maintenance, misuse or misapplication. The warranty is limited to parts only, it does not include labor or freight charges. For more details on warranty information, please call our specialist or email for more information.

Copy Right

Crowd Control Center grant permission to view this webpage and to print individual pages from this site for noncommercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this agreement. You may not modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, products or services from this site.

Your use of this site constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this site, you represent and warrant to Crowd Control Center that you will not use this site for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, please exit this site immediately and do not proceed to use this site. Other than this agreement and agreements between you and Crowd Control Center relating to the sale of products or services to you through this site, Crowd Control Center will not enter into any agreement with you or obligation to you through this site and no attempt to create such an agreement or obligation will be effective.

Typographical Error

In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or product information received incorrectly from our suppliers, Crowd Control Center shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Crowd Control Center shall have the right to refuse or cancel any such orders whether or not the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Crowd Control Center shall immediately issue a credit to your credit card account in the amount of the charge.

Pricing is subject to change without prior notice. 

Disclaimer of Warranties and Limitation of Liability

The information listed on Crowd Control Center is provided "as is." We do not warrant, either expressly or by implication, the accuracy of any materials or information provided on this site or their suitability for any particular purpose, and we expressly disclaim all warranties, including, but not limited to, warranties of merchantability or fitness for a particular purpose. Although the information provided to you on this site is obtained or compiled from sources we believe to be reliable, we cannot and do not guarantee the accuracy, validity, timeliness, completeness or reliability of any information or data made available to you or its suitability for any particular purpose.

To the maximum extent permitted by applicable law, in no event shall Crowd Control Center and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of Crowd Control Center, damages for loss of use, data or profits, arising out of or in any way connected with the use of profits, arising out of or in any way connected with the use or performance of the Crowd Control Center website, with the delay or inability to use Crowd Control Center web site or related  services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through Crowd Control Center website, or otherwise arising out of the use of Crowd Control Center website, whether based on contract, tort, negligence, strict liability or otherwise, even if Crowd Control Center or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of Crowd Control Center website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using Crowd Control Center website.  

Please be advised that once you leave our website, your use of the internet will be governed by the terms of use agreements and privacy policies, if any, of the particular site(s) that you are accessing, including those of our operational providers, advertisers, sponsors, and vendors. Neither we nor our respective directors, officers, employees, agents, or representatives will be responsible or liable for (i) the content, activities, privacy practices or terms of use of other websites; (ii) any third party collection, use or disclosure practices; (iii) any loss, damage or costs related to any products and/or services offered or provided by operators of other sites; or (iv) any loss, damage or costs that could result from leaving our website. 

Crowd Control Barrier | Crowd Control Barrier Systems | Crowd Control Retractable Barrier | Crowd Control Safety Barrier

Crowd Control Center | 385 S Lemon Ave #E328 | Walnut | CA | 91789 | Phone: 888-521-1366